Privacy Policy

Effective Date: March 6, 2026
Website: https://topridelimo.com/

TopRideLimo (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website or using our transportation services.

This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through SMS messaging communications.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Company Information

TopRideLimo is a limousine and transportation service operating in Austin, Texas.

TopRideLimo
12607 Turtle Rock Rd, Ste B
Austin, TX 78729

Phone: (512) 705-6065
Email: contact@topridelimo.com
Website: https://topridelimo.com/

2. Information We Collect

We may collect both personal information and non-personal information when you interact with our website or request services.

Personal Information

Personal information refers to information that can identify you directly or indirectly. This may include:

Full name
Email address
Phone number
Pickup and drop-off addresses
Reservation details
Billing or payment information
Information submitted through website forms
SMS consent records

Phone numbers collected for SMS consent are used solely for communication related to your request, booking, or inquiry.

Non-Personal Information

We may automatically collect limited technical information such as:

IP address
Browser type
Device information
Website usage data
Referring websites

This information helps us improve website performance and security.

3. How We Use Your Information

The information we collect may be used to:

Provide limousine and transportation services
Process and manage reservations
Communicate with you regarding bookings and service updates
Respond to customer support requests
Send appointment reminders or confirmations
Provide quotes and follow-ups
Improve our website and services
Detect and prevent fraud or unauthorized activity
Comply with legal or regulatory obligations

We only collect and use personal information necessary to operate our business and deliver our services.

4. SMS Opt-In and Mobile Communications

TopRideLimo may communicate with customers through SMS text messaging when consent has been provided.

SMS Consent

By submitting a form on our website and providing your phone number, you agree to receive SMS communications from TopRideLimo.

These messages may include:

Reservation confirmations
Appointment reminders
Quote responses
Customer support responses
Service updates
Follow-up communications

Example message:

“Hello, thank you for contacting TopRideLimo. How can we assist you today? Reply STOP to opt out. Message and data rates may apply.”

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS communications from us unless you opt in again.

Help and Support

For help, reply HELP to any SMS message or contact us directly:

Email: contact@topridelimo.com
Phone: (512) 705-6065

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

5. Mobile Information Sharing Statement

TopRideLimo respects your privacy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Phone numbers collected for SMS consent will only be used for communication directly related to your reservation, inquiry, or requested services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and website functionality.

Cookies are small data files stored on your device when visiting a website.

We use cookies to:

Improve website performance
Remember user preferences
Enable certain website features
Analyze website traffic

Examples include:

Comment Cookies

When visitors leave comments, cookies may store their name and email for convenience.

Login Cookies

If you log in to an account, cookies help maintain login sessions and preferences.

Session Cookies

Temporary cookies help verify browser compatibility and support website functionality.

Embedded Content

Articles or pages on this site may include embedded content (videos, images, or articles) from other websites. Embedded content behaves the same as if you visited the external website directly and may collect data or use cookies.

You may disable cookies in your browser settings if you prefer not to allow them.

7. Data Security and Handling

TopRideLimo takes appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

We use reasonable administrative, technical, and physical safeguards to protect your data.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Prevent fraud or abuse

Website comments and related metadata may be stored indefinitely to support moderation and spam prevention.

9. User Rights and Data Control

You have certain rights regarding your personal data.

These rights may include:

Access

You may request a copy of the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal data, subject to legal or administrative requirements.

SMS Opt-Out

You may withdraw your SMS consent at any time by replying STOP to any message.

To exercise your rights, please contact us:

Email: contact@topridelimo.com
Phone: (512) 705-6065

10. Third-Party Services

Our website may use third-party services for spam detection, analytics, or functionality improvements.

For example, visitor comments may be processed through automated spam detection services.

If you use services such as Gravatar, an anonymized hash of your email address may be provided to verify your account. The Gravatar privacy policy can be found at:

https://automattic.com/privacy/

11. Changes to This Privacy Policy

TopRideLimo may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology.

Updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

TopRideLimo
12607 Turtle Rock Rd, Ste B
Austin, TX 78729

Phone: (512) 705-6065
Email: contact@topridelimo.com
Website: https://topridelimo.com/