Contact the Best Limousine Service in Austin – TopRideLimo. We are here to answer any questions you may have. Please use the contact form below should you have any questions or concerns about our services. We will respond to your message as soon as possible and we promise you we’ll do our best to answer your questions and get you what you need.
Should you need to speak to someone directly, our friendly Help Team can be reached at anytime from Monday through Sunday – 24/7. Call or request service anytime..
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Most Frequently Asked Questions
You can bring what you desire, but everyone must be 21 or older for any alcoholic beverages to be present.
We do NOT permit smoking in any of our vehicles.
Our Stretch Limousine Service has a minimum of 3 or 4 hours, depending on time, day and Austin local events at the time.
All our limos are equipped with optic lighting, iPod or iPhone connection, glasses, and ice chests. We always stock our limo rides with ice, water, and soft drinks.
Unfortunately, it is against the city code for us to directly provide alcohol as part of the service. However, you can bring your own and as much as you want. We can also arrange to pick it up from you ahead of time and stage it in the limo for a small fee.
Absolutely! We’re glad you’re having a great time and we’ll happily take a little more of your money! While it is always better for us to know ahead of time so we can coordinate appropriately, we have always been able to accommodate by extending our Limo Service for as long as the customer needed it.
Our cancellation policy varies based on the event and type of rental. Formula 1, Proms, and SxSW “South by Southwest” reservations are more strict than others due to supply and demand. Some other reservations are more flexible to the point that we can waive the cancellation fee as long as driver and car have not been dispatched. Please be sure to ask our representative when making your reservation